Privacy Policy

At TraDeFi Orbit LLP ("Company," "we," "us," or "our"), we are committed to protecting the privacy and personal data of our users ("you" or "your") in accordance with the Digital Personal Data Protection Act ("DPDP Act") and other applicable laws.

1. Information We Collect

1.1 Personal Data: When you use our website www.tradefiorbit.com ("Website") or services, we may collect personal data such as your name, email address, phone number, addresses, payment information, and other identifiers.

1.2. Sensitive Personal Data: With your explicit consent, we may collect sensitive personal data, such as financial data, health information, or official identifiers.

1.3. Usage and Device Data: We collect data about your usage of the Website, including browsing activity, search queries, device information, and location data (with your permission).

2. Purposes of Data Processing
We process your personal data for the following purposes:

2.1.1. To provide, operate, and improve the Website and our services.

2.1.2. To process transactions, orders, and payments.

2.1.3. To communicate with you and respond to your inquiries.

2.1.4. To personalize your experience and deliver relevant content and offers.To detect and prevent fraud, illegal activities, and ensure website security.

2.1.5. To comply with legal obligations and enforce our terms and conditions.

3. Lawful Bases for Data Processing
We process your personal data based on one or more of the following lawful bases:

3.1.1. Your consent, where required by the DPDP Act or other applicable laws.

3.1.2. Performance of a contract with you or to take steps at your request before entering into a contract.

3.1.3. Our legitimate interests, such as improving our services, preventing fraud, and ensuring website security.

3.1.4. Compliance with legal obligations.

4. Data Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:

4.1.1. With service providers and business partners who assist us in operating the Website and providing services.

4.1.2. With third-party vendors or resellers involved in fulfilling your orders or providing related services.

4.1.3. When required by law, court order, or other legal process.

4.1.4. To protect our rights, property, or safety, or those of our users or others.

4.1.5. In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Cross-Border Data Transfers

5.1.1. Your personal data may be transferred and processed in countries other than India, including UAE.

5.1.2. We ensure that adequate safeguards and protections are in place for such cross-border data transfers, as required by the DPDP Act and other applicable laws.

6. Data Security

6.1.1. We implement reasonable technical, administrative, and organizational measures to protect your personal data from unauthorized access, use, or disclosure, as required by the DPDP Act.

6.1.2. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

7.1.1. We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements, unless the DPDP Act or other applicable laws require a shorter retention period.

8. Your Rights and Choices
Under the DPDP Act, you have the following rights regarding your personal data:

8.1.1. Right to access and obtain a copy of your personal data.

8.1.2. Right to correct inaccurate or incomplete personal data.

8.1.3. Right to data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format.

8.1.4. Right to object to or restrict the processing of your personal data.

8.1.5. Right to withdraw consent for the processing of your personal data.

Right to erasure or deletion of your personal data in certain circumstances.

To exercise these rights or make inquiries, please contact our Data Protection Officer using the information provided in Section 11.

9. Automated Decision-Making

9.1.1. We may use automated decision-making processes, including profiling, to provide personalized services, targeted marketing, and detect potential fraud or security risks.

9.1.2. You have the right to request human intervention, express your point of view, and contest decisions made solely based on automated processing.

10. Data Protection Impact Assessments and Audits

10.1.1. We conduct Data Protection Impact Assessments (DPIAs) and periodic data audits as required by the DPDP Act to identify and mitigate potential risks to your personal data.

11. Data Protection Officer and Grievance Redressal

11.1.1. We have appointed a Data Protection Officer (DPO) who is responsible for monitoring compliance with the DPDP Act and addressing data privacy-related concerns or grievances.

11.1.2. If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our DPO at compliance@tradefiorbit.com

12. Changes to this Privacy Policy

12.1.1. We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the DPDP Act.

12.1.2. The updated Privacy Policy will be effective upon posting on the Website, and we encourage you to review it periodically.

By using the Website and our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

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